
CAREERS
Scouting America is the nation’s premier youth-serving organization, instilling character and teaching leadership skills for generations. Few other organizations impact our nation and offer careers that make a real difference in the lives of young people.

POSITION OVERVIEW:
The Scout Shop Sales Clerk assists customers in the selection and purchase of merchandise at the Anthony Wayne Scout Shop. Completes sales transactions and assists customers with product information. Assists in unloading trucks to stock merchandise. Supports store promotions through local councils. Safeguards cash, performs inventory, and maintains store appearance.
PRINCIPAL RESPONSIBILITIES:
-
Provides excellent customer service in the store and on the phone.
-
Processes customer orders through the Point of Sale (POS) system.
-
Maintains a stocked, organized, and clean store.
-
Opens and closes the store as directed by management using the prescribed policies and procedures.
-
Safeguards Scouting America monies and merchandise.
-
Other job duties as assigned.
MATERIALS AND EQUIPMENT USED: Computer, copier, printer, telephone, scanner, audio-visual equipment, and other office-related equipment.
PHYSICAL ACTIVITIES AND REQUIREMENTS: Physical requirements include reaching, standing, walking, grasping, lifting, feeling, talking, hearing, repetitive motions, and computer keyboarding. Must be able to sit and work at a computer keyboard and be able to perform repetitive and stretching motions. In the office, occasional heavy lifting of boxes, files, and equipment (up to 50 pounds); as well as other reasonable physical needs for an office environment.
MENTAL DEMANDS: Reading, detail work, confidentiality, problem solving, language, training, math, reasoning, verbal communication, written communication, customer contact, ability to work independently and make independent judgement decisions consistent with council policies and procedures, manage multiple concurrent tasks, frequent interruptions in a fast-paced environment, continual change.
WORKING CONDITIONS: The employee is not substantially exposed to adverse environmental conditions. When visiting council camps, the employee may be exposed to some special adverse environmental conditions.
WORKING RELATIONSHIPS, SUPERVISION, VOLUNTEER RELATIONS: No direct staff supervision. Recognize the importance of a good working relationship with other staff members. Recognize the importance of a close and harmonious working relationship with all volunteers.
MINIMUM QUALIFICATIONS:
-
High School Diploma or equivalent.
-
The ability to register with Scouting America.
-
Knowledge of Scouting America is preferred.
ESSENTIAL SKILLS:
-
Retail sales experience preferred
-
Ability to stand, sit, walk, bend at waist, twist, kneel, squat, and climb.
-
Good communication and customer service skills (speaking, listening, and writing)
-
Ability to perform basic arithmetic (addition, subtraction, multiplication, division)
-
Attention to detail and accuracy
-
Ability to lift up to 50 lbs.
-
Knowledge of Scouting program preferred.
TITLE: Scout Shop Retail Clerk
POSITION REPORTS TO: Mary Hardy, Store Manager
POSITION AVAILABLE: Immediately
FLSA Status: Non-exempt
PRIMARY OFFICE: Anthony Wayne Area Council, 8315 West Jefferson Blvd., Fort Wayne, IN 46804
STORE HOURS: Monday - Friday 8:30 AM - 5:00 PM, Saturday 9:00 AM - 1:00 PM, Sunday Closed
SEND RESUME: Mary Hardy, Store Manager (mary.hardy@scouting.org)
Scout Shop Retail Clerk